Communications and Membership Development Coordinator – Online Job Market

Communications and Membership Development Coordinator

Online Job Market
Job Overview

Atlantic is looking for a part time Communications and Membership DevelopmentCoordinator. The successful candidate will be working in a home-based office setting, located at 65 Celtic Drive inDartmouth, Nova Scotia, and will report directly to Michelle LaVigne, Executive Director, and indirectly to theFamily Business Atlantic (FBA) Board of Directors. Given the current pandemic, we would expect the candidate tohave access to a home-based workstation where they could safely perform their duties when required. Access toa vehicle is preferred and mileage expenses will be reimbursed accordingly. 

The work environment is fast-paced and will require the successful candidate to multi-task and interface with ourstakeholders including key members of our region’s business community. While office hours are typically Mondayto Friday from 9:00 am – 4:30 pm, there is flexibility for this position as it does require some evening andweekend events. 

This is a perfect opportunity for a professional looking to grow and develop with an Association that is making adifference to our regional economy. Remuneration is commensurate with experience and will be based on 20-25hours per week. 


Communication• In partnership with the Board of Directors and Executive Director, implement communications goals andstrategies for FBA and individual projects to ensure goals are supported and achieved.

• Ensure our website is current with events, blogs and other information that will invite stakeholders to revisit.

• Plan, edit and develop content for a variety of internal and external communication vehicles, i.e., newslettersthrough Mail Chimp, social media channels and email bulletins and paid and in-kind advertising.

• Ensure social media strategies are relevant, continual, and monitored.• Design graphics for outreach materials, posters, and online communications, including social mediacampaigns, website content and infographics.

• Leverage existing media relationships and cultivate new contacts within business community and media.

• Assist with the preparation of press releases and padded agendas for events.• Monitor, analyze and communicate social media and website analytics.

• Evaluate opportunities and cultivate partnerships and sponsorships.

• Support relationships with thought-leaders and strategic partners that helps promote awareness of FBA.

• Maintain an understanding of industry trends affecting family businesses in our region and make appropriaterecommendations regarding communication strategies. 

Special events 

• Populate Wild Apricot (FBA databased management system) with event information and link to website inWord Press. 

• Coordinate PR activities and promotions for the Peter Wilson Dinner (PWD) and other key signature events 

• Promote and coordinate the FBA Online Holiday Gift Auction and the PWD live auction with stakeholders toensure financial targets are realized. 

• Establish and maintain relationships with partners, donors and event sponsors as needed• Oversee events on the day of, including problem-solving, welcoming guests, directing event set-up, andcommunicating with volunteers.• registration lists, PowerPoints, and other AV requirements for events. 

• Represent Family Business Atlantic at events and engage the public about our programs and benefits ofmembership. 

Membership Coordination: 

• Identify sectors, industries and areas that provide opportunity for membership growth and maintain adatabase of activity. 

• Ensure Wild Apricot is up to date and edited on a regular basis.• Work alongside the Executive Director and Membership Committee to develop and implement membershiprecruitment campaigns. 

• Assist prospective and current members with questions surrounding benefits of membership, renewals, andengagement. 

• Connect by phone, face-to-face or virtually will current members and prospective members regularly.• Conduct bi-annual membership satisfaction telephone surveys to ensure our members remain engaged andare accessing our programs. 

• Nurture current strategic partnerships and create new relationships that encourage longevity andmembership engagement. 

Bookkeeping and Administration 

• Ensure FBA bookkeeping is recorded and current with the support of the FBA Treasurer; including manageaccounting in QuickBooks, i.e., Accounts Receivable/Payable.• Assist with the preparation of the FBA annual budget. 

• Assist FBA Treasurer with the preparation of the Annual Financial Statements. 

• Populate and maintain databases, i.e., FBA members, prospective members, strategic partners.


• Post-secondary education in Public Relations, Communications, Marketing, or a related field.• Strong understanding of the marketing mix with three years of hands on experience. 

• Basic graphic design knowledge using Adobe Suite with two years of hands on experience. 

• Highly computer literate with capability in email, MS Office, and related business and communication tools.• Knowledge of Mailchimp, Word Press, Wild Apricot and QuickBooks – training can be provided. 

• Proven social media (Facebook, LinkedIn, Twitter, Instagram) and networking expertise. 

• Two years minimum of creating social media campaigns, either driving engagement through posts or throughpaid advertising. 

• Provide monthly website, social media, and Mailchimp analytics.• Strong written and communication skills with a meticulous attention to detail. 

• Works well under pressure and comfortable working alone, while remaining engaged and motivated. 

About Family Business Atlantic 

Family Business Atlantic is a non-profit, membership-driven organization supporting business growth inAtlantic Canada. Our focus is supporting the fabric of the regional economy — families in business. Whether abusiness directly employs family members or receives their financial or emotional support, we exist to helpthem thrive through peer-to-peer groups, networking events and educational resources. Our Mission is toConnect and Support families in business to drive economic prosperity in Atlantic Canada. 

Application deadline:

 Midnight, September 30, 2020Interested candidates can forward their resume to Michelle LaVigne, Family Business Atlantic, 65 Celtic DriveDartmouth, NS, B2Y 3G5, or email: [email protected]